Enterprise Implementation Leader

MedaSystems, a venture-backed digital health startup, is seeking an experienced implementation leader to help us onboard new enterprise customers and, over time, build MedaSystems' implementation team. This is a great opportunity to earn a competitive salary plus equity-based compensation. We’re based in the San Francisco Bay Area but this is a 100% remote opportunity.

This position reports to the CEO. If you are seeking an environment where you can contribute to a product that has a significant individual impact, alongside other great innovators and technologists, then we want to hear from you.

Responsibilities:

  • Design and lead projects to configure and implement the MedaSystems SaaS software solution with our enterprise customers including pharmaceutical companies and healthcare provider organizations

  • In collaboration with Engineering team, manage API implementations

  • Migrate customer data

  • Perform QA/testing

  • Act as the primary technical contact point for enterprise customers during the implementation phase, and also interact with customers as needed before and after implementation

  • Give presentations and trainings, and travel to customer sites as needed

  • Track the timeliness and success of implementation projects, including escalating any issues or risks

  • Over time, hire and lead an implementation team

Requirements:

  • 5+ years of previous work experience, including 3+ years of technical SaaS implementation and related project management experience

  • Experience working with external enterprise customers

  • Experience building scalable processes for technology implementation in complex organizations

  • Familiarity with technical topics relating to database imports and API/other integrations

  • Skilled at prioritizing and managing concurrent projects and issues

  • Strong written and verbal communication skills – able to articulate complex topics to group audiences

Nice to Have:

  • Experience in the medical technology and/or pharmaceutical development industries, including with migration of paper processes to electronic form and 21 CFR Part 11 compliance

  • Experience recruiting and leading people

Please send a resume and a brief note telling us about your interest to info@medasystems.com.